the ai operating layer for global it lifecycle

Bring live IT lifecycle data into your

Ask. See what needs attention. Act. Live employee, order, and device intelligence from the AI tools your team already uses.

layer · client
AI tools
● live · governed
ClaudeChatGPTCursorCustom agents
GroWrk
layer · access
GroWrk MCP
secure mcp layer
OAuthPermissionsScoped toolsControlled writes
layer · system of record
GroWrk lifecycle data
live operational layer
EmployeesOrdersDevicesRetrievalsStorageSLAEOL
150+
countries
120+
warehouses
1,000+
companies served
SOC 2
security posture
Global
device lifecycle infra

Ask in plain language.

growrk · ai operations cockpit
live
ask growrk

""

answer

3 employee orders need customer input.

input needed
🇩🇪Germany
new hire laptop
status
Waiting on employee address
next milestone
Ready for dispatch once address is confirmed
approval needed
🇧🇷Brazil
replacement device
status
Awaiting device selection approval
next milestone
Order released after approval
response needed
🇬🇧United Kingdom
retrieval
status
Employee has not scheduled pickup
next milestone
Pickup window confirmed after employee response
recommended actions
Request missing employee informationApprove replacement deviceSend employee reminderView affected employeesExport order status summary

GroWrk handles vendor, warehouse, logistics, and partner coordination behind the scenes.

live order visibility · device lifecycle status● role-scoped · audit-ready

From answer to action.

See what needs your team's input, what happens next, and what GroWrk is handling behind the scenes.

› Ask GroWrk

"Which orders are stuck in transit more than 10 days?"

Answer

Live tracking pulled per order — no carrier portals, no exports.

get_tracking·read·orders
› Ask GroWrk

"Show me everything at risk of breaching SLA this week."

Answer

SLA status across your open orders, scoped to your access.

get_sla·read·orders
› Ask GroWrk

"Do we have a spare MacBook Pro in storage in Mexico City?"

Answer

Searches your live inventory before you spend on a new device.

search_inventory·read·inventory
› Ask GroWrk

"List devices still assigned to employees who left last quarter."

Answer

Assignment records cross-checked against employee status.

get_assigned_devices·read·devices
From question to action
› Ask GroWrk

"Order #4821 hasn't moved in two weeks — open a support ticket."

Answer

Creates a governed support ticket from the conversation. Read to act, in one thread.

create_support_ticket·controlled write·tickets

What AI can see and answer

Live employee visibility

See who's onboarding, who's missing a device, and where every employee's device is right now.

Order status visibility

Every order — assigned, in transit, ready for dispatch — across every region.

SLA visibility

Know which milestones are on track and which ones need your input before they slip.

Customer action required

Missing addresses, pending approvals, employee responses — surfaced clearly.

Guided next actions

Each item shows what your team needs to do and the next milestone after that.

Device lifecycle status

Assigned, in storage, ready to redeploy, or eligible for end-of-life — at a glance.

The global device lifecycle,

01
live
Procure
Orders & catalog
Pending approval · Catalog selected · Order created
02
live
Deploy
Delivery & assignment
Address confirmed · Employee ready · Delivery milestone
03
live
Support
In-life
Device issue · Replacement status · Warranty status
04
live
Retrieve
Returns & offboarding
Employee response · Pickup scheduled · Return overdue
05
live
Store
Warehouse
Device condition · Warehouse location · Redeploy readiness
06
live
Redeploy
Reuse
Eligible device · Imaging needed · Assigned employee
07
live
End-of-Life
Disposition
Buyback eligible · Recycle status · Wipe certificate
signals refresh continuously● ai-readable status across every stage

Governed by design.

ai client · authorized
● connected
› tool call requested
list_orders(requires_customer_input: true)
user identityit.admin@customer.com · IT admin
scope check mcp:orders:read
role-scoped dataassigned countries only

OAuth sign-in

Browser-based auth. No shared passwords or manual keys.

Role-aware access

AI sees only what the authenticated user already can.

Scoped tools

Structured tools — never raw SQL or open database access.

Controlled writes

One workflow at a time. Validated, audit-ready.

Inherits GroWrk's existing security and permission model — authentication, role-aware access, and governance end-to-end.

Build AI workflows on

Use GroWrk MCP to power audits, onboarding checks, lifecycle reports, and cross-system workflows across tools like Slack, Jira, Workday, and your AI agents.

01agents

Multi-step agents

Run autonomous workflows on GroWrk lifecycle data. The agent runs, the work gets done.

"Every Monday, audit devices approaching end-of-life and email a summary to IT ops."
02orchestrate

Cross-system orchestration

Combine GroWrk lifecycle data with Slack, Jira, Workday, or anything else your AI tool can reach.

"Cross-reference our GroWrk devices with our Jira tickets and Workday hires to see which new employees still need a laptop."
connectorhttps://ai.growrk.com/mcp
01

Pick your tool

Claude, Cursor, ChatGPT, or any MCP-compatible client.

ClaudeCursorChatGPTMCP
02

Add the connector

Paste this URL into your client's connector settings.

Name: GroWrk MCPURL: https://ai.growrk.com/mcp
03

Sign in, then ask

Authenticate with GroWrk. Your role determines tools.

OAuthRole-awareScoped
/ for developers

Build on a secure

Authenticated HTTP MCP with OAuth. No API keys to provision or rotate. No raw DB access.

HTTP MCPOAuthScoped tools
› settings → connectors → add custom connector

Open claude.ai → Settings → Connectors → Add custom connector. Paste the URL and sign in with GroWrk.

Name  GroWrk MCP
URL   https://ai.growrk.com/mcp
/ faq

Questions,

GroWrk MCP is a Model Context Protocol server that gives AI assistants governed, real-time access to your GroWrk IT lifecycle data — employees, orders, devices, retrievals, storage, SLA, and end-of-life status — from the AI tools your team already uses.

Claude, ChatGPT, Cursor, and any MCP-compatible client. You add the GroWrk MCP connector URL in your client's settings and sign in with GroWrk.

Yes. Access uses OAuth sign-in (no shared passwords or API keys), is role-aware so the AI only sees what the authenticated user can already see, exposes structured scoped tools rather than raw database access, and all writes are validated and audit-ready. It inherits GroWrk's existing security and permission model. GroWrk maintains a SOC 2 security posture.

Only the live operational data the signed-in user is already permitted to see — scoped by their role and region. The AI cannot run arbitrary queries or reach data outside the defined tools.

It can do both, but writes are deliberately constrained: one validated workflow at a time, audit-ready, never open-ended database access.

Multi-step agents (e.g. weekly end-of-life audits emailed to IT ops) and cross-system workflows that combine GroWrk data with tools like Slack, Jira, or Workday.

[ AI operating layer for IT operations ]

Start connecting your AI tools to GroWrk's

Governed AI access to the operational system of record for global IT lifecycle management — from visibility today to orchestration next.